图 书 馆
通过分析了解客户的需求和期望Reading Customers’ Needs and Expectations with Analytics |
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| 课程网址: | http://videolectures.net/ecmlpkdd2011_aggelis_reading/ |
| 主讲教师: | Vasilis Aggelis |
| 开课单位: | 比雷埃夫斯银行 |
| 开课时间: | 2011-10-03 |
| 课程语种: | 英语 |
| 中文简介: |  |
| 课程简介: | Customers are the greatest asset for every bank. Do we know them in whole? Are we ready to fulfill their needs and expectations? Use of analytics is one of the keys in order to make better our relation with customers. In advance, analytics can bring gains both for customers and banks. Customer segmentation, targeted cross- and up-sell campaigns, data mining utilization are tools that drive in great results and contribute to customer centric turn. |
| 关 键 词: | 客户; 银行; 资产; 分析; 需求和期望; 计算机应用; 快速分析; 结果反馈 |
| 课程来源: | 视频讲座网公开课 |
| 最后编审: | 2019-05-26：cwx |
| 阅读次数: | 45 |