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网上受控实验实用指南:倾听客户的意见,而不是HiPPO

Practical Guide to Controlled Experiments on the Web: Listen to Your Customers not to the HiPPO
课程网址: http://videolectures.net/kdd07_kohavi_pctce/  
主讲教师: Ron Kohavi
开课单位: 微软公司
开课时间: 2007-08-14
课程语种: 英语
中文简介:
网络为使用对照实验快速评估想法提供了前所未有的机会,也称为随机实验(单因素或因子设计),A / B测试(及其推广),分裂测试,控制/治疗测试和平行飞行。受控实验体现了最佳的科学设计,以确定变化之间的因果关系及其对用户可观察行为的影响。我们提供了进行在线实验的实用指南,最终用户可以帮助指导功能的开发。我们的经验表明,当开发团队倾听客户的意见时,可以看到重要的学习和投资回报率(ROI),而不是最高报酬人士的意见(HiPPO)。我们提供了几个受控实验的例子,结果令人惊讶。我们回顾了运行对照实验的重要因素,并讨论了它们的局限性(技术和组织)。我们关注几个对实验至关重要的领域,包括统计功效,样本量和减少方差的技术。我们描述了实验系统的通用架构并分析了它们的优缺点。我们评估随机化和散列技术,我们展示的并不像通常假设的那样简单。受控实验通常会生成大量数据,可以使用数据挖掘技术对其进行分析,以深入了解影响感兴趣结果的因素,从而产生新的假设并创建良性循环的改进。采用具有明确评估标准的受控实验的组织可以通过自动优化和实时分析来改进他们的系统。基于我们在多个系统和组织方面的丰富实践经验,我们共享重要课程,帮助从业人员进行可信赖的对照实验。
课程简介: The web provides an unprecedented opportunity to evaluate ideas quickly using controlled experiments, also called randomized experiments (single-factor or factorial designs), A/B tests (and their generalizations), split tests, Control/Treatment tests, and parallel flights. Controlled experiments embody the best scientific design for establishing a causal relationship between changes and their influence on user-observable behavior. We provide a practical guide to conducting online experiments, where end-users can help guide the development of features. Our experience indicates that significant learning and return-on-investment (ROI) are seen when development teams listen to their customers, not to the Highest Paid Person’s Opinion (HiPPO). We provide several examples of controlled experiments with surprising results. We review the important ingredients of running controlled experiments, and discuss their limitations (both technical and organizational). We focus on several areas that are critical to experimentation, including statistical power, sample size, and techniques for variance reduction. We describe common architectures for experimentation systems and analyze their advantages and disadvantages. We evaluate randomization and hashing techniques, which we show are not as simple in practice as is often assumed. Controlled experiments typically generate large amounts of data, which can be analyzed using data mining techniques to gain deeper understanding of the factors influencing the outcome of interest, leading to new hypotheses and creating a virtuous cycle of improvements. Organizations that embrace controlled experiments with clear evaluation criteria can evolve their systems with automated optimizations and real-time analyses. Based on our extensive practical experience with multiple systems and organizations, we share key lessons that will help practitioners in running trustworthy controlled experiments.
关 键 词: 随机实验; 受控实验; 数据挖掘技术; 对照实验
课程来源: 视频讲座网
最后编审: 2020-04-26:chenxin
阅读次数: 55