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管理控制问题的脑电研究

EEG investigations on the management control problem
课程网址: http://videolectures.net/snc2015_eskenazi_control_problem/  
主讲教师: Philip Eskenazi
开课单位: 鹿特丹伊拉斯姆斯大学
开课时间: 2015-09-07
课程语种: 英语
中文简介:
神经科学的发展可以说明管理会计和控制方面的问题。在第一个项目中,我们研究了感觉运动皮层的镜像特性,以解释控制器的行为。通常情况下,控制员在为当地决策提供支持的角色上对下级管理人员负责,但也有信托责任确保向上级管理层提交可靠的财务报告。较低级别的管理者有动机迫使控制者误报。了解是什么决定了控制者在社会压力下对诚信妥协的倾向,这一点很重要。我们在观察情绪面部表情的同时,观察感觉运动皮层中EEG mu波的抑制情况,发现它解释了控制器对职业困境反应的很大一部分变化。我们的第二个项目涉及解决问题的洞察力。找到创造性解决方案的能力是现代组织的关键能力,但可能会受到管理控制系统的抑制。特别是,我们认为责任制抑制了解决问题的洞察力。洞察的定义特征之一是解算器不知道解决方案是如何找到的。这使得它成为一种难以解释的方法。对于同样允许替代性、更具分析性的解决策略的问题,我们期望处理方式从洞察转向分析方法。三项实验研究结合了行为学、脑电图和眼球跟踪证据,支持这一理论:强加责任感会抑制组织中创造性问题的解决。
课程简介: Developments in neuroscience can illuminate problems in management accounting and control. In a first project we build on research on the mirroring properties of the sensorimotor cortex to explain controller behaviour. Typically controllers are accountable to lower-level managers in their role of providing support for local decision making, but also have a fiduciary responsibility to ensure sound financial reporting to higher management. Lower-level managers have an incentive to pressure controllers to misreport. It is important to know what determines a controller’s propensity to compromise on integrity under social pressure. We look at the suppression of EEG mu waves in the sensorimotor cortex while observing emotional facial expressions, and find it explains a substantial part of variation in controllers’ responses to professional dilemmas. Our second project deals with insight in problem solving. The ability to find creative solutions is a key competence for modern organisations, but may be inhibited by the management control system. In particular, we suggest accountability inhibits insight in problem solving. One of the defining characteristics of insight is unawareness on the part of the solver of how the solution was found. This makes it a difficult approach to account for. For problems which also allow for alternative, more analytic solving strategies we expect a processing shift away from insight and towards analytic approaches. Three experimental studies, combining behavioural, EEG, and eye-tracking evidence, support this theory: imposing accountability can inhibit creative problem solving in the organisation.
关 键 词: 神经科学; 镜像; 洞察
课程来源: 视频讲座网
数据采集: 2021-12-11:nkq
最后编审: 2021-12-11:nkq
阅读次数: 47