图 书 馆
处理困境Working with dilemmas |
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| 课程网址: | https://www.open.edu/openlearn/money-business/working-dilemmas/co... |
| 主讲教师: | 信息不详。欢迎您在右侧留言补充。 |
| 开课单位: | 英国开放大学 |
| 开课时间: | 2012-10-05 |
| 课程语种: | 英语 |
| 中文简介: |  |
| 课程简介: | Dilemmas and choices are part of the fabric of organisational and individual life. We are often presented with two (or more) equally compelling propositions. These may be the trivial, such as whether to purchase a coffee or tea at a café (in which case the term dilemma would appear excessive), or they may be key turning points in our lives such as changing a career. Whatever these are, there is a need to find ways of resolving dilemmas – for example, by finding criteria that can be used to make the decision and select a particular option. If we do not address dilemmas effectively we could end up frozen into inaction (unable to make a decision) or using inappropriate techniques to make them (leading to poor decisions). A typical approach to dilemmas is to treat them as two opposing poles from which we need to select, often called the ‘horns’ of the dilemma. An example from the literature on strategy is Porter’s idea of generic strategies (1985), i.e. should an organisation go for cost leadership (low cost mass production) or differentiation (low volume high value niche products)? In this way dilemmas are presented as dichotomies, as a choice between these two poles – the dilemma is resolved by selecting one pole. In this free course, that assumption will be put to the test. In particular you will focus on: The extent to which dilemmas are or should be treated as choices between two extremes. How the response to and resolution of dilemmas can move beyond binary choices to the reconciliation of opposites. The ways in which our values affect the way we perceive and respond to dilemmas. Given the practice focus here, the free course not only explores these issues conceptually but offers you two approaches which offer practical insight into the construction, recognition, understanding and response to dilemmas. This OpenLearn course is an adapted extract from the Open University course BB847 Management beyond the mainstream. |
| 关 键 词: | 解决困境; 二分法; 两个极端; 对立和解 |
| 课程来源: | 英国开放大学 |
| 数据采集: | 2022-04-16：tongdan |
| 最后编审: | 2022-04-16：tongdan |
| 阅读次数: | 25 |