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了解您的客户

Understanding your customers
课程网址: https://www.open.edu/openlearn/money-business/understanding-your-...  
主讲教师: 信息不详。欢迎您在右侧留言补充。
开课单位: 英国开放大学
开课时间: 2020-11-06
课程语种: 英语
中文简介:
这门免费课程,了解您的客户,是了解客户的简短介绍。该课程强调了将客户理解为个人、社会成员和组织成员的相关性。它阐明了一些关键的营销概念和术语,并强调了消费者营销和企业对企业营销之间的一些差异。该课程适合各种学习者,包括小企业主和那些在小企业工作但接触专家有限的人,以及营销专业人士和那些考虑通过学习课程成为营销专业人士的人。 该免费课程是开放大学课程B206了解客户的改编摘录。
课程简介: This free course, Understanding your customers, is a short introduction to understanding customers. The course underlines the relevance of understanding customers as individuals, members of society and members of organisations. It clarifies some key marketing concepts and terminology and highlights some differences between consumer and business-to-business marketing. The course is suitable for a variety of learners, including small business owners and those working in small businesses with limited access to specialists, as well as marketing professionals and those thinking about pursuing a course of study to become a marketing professional. This free course is an adapted extract from the Open University course B206 Understanding customers. Transcript
关 键 词: 了解客户; 营销概念; 客户介绍
课程来源: 英国开放大学
数据采集: 2022-05-12:chenxin01
最后编审: 2022-05-12:chenxin01
阅读次数: 37