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释放消极封闭的潜能

Unleashing the Potential Blocked in Negativity
课程网址: https://videolectures.net/incogoesglobal2011_novak_upbn/  
主讲教师: Marjeta Novak
开课单位: 胡姆斯公司
开课时间: 2010-06-07
课程语种: 英语
中文简介:
“这行不通;我们以前都试过了,但都没用;我们做得很好,为什么要用新的方法呢……”每当人们抱怨、指责或呻吟时,他们都会表达自己内心的痛苦,无论多么徒劳,因为他们深觉的一些价值观受到了侵犯。通过帮助个人或团队发掘驱动他们消极反应的积极激励因素(品质、价值观、需求),并以建设性的方式将其带到谈判桌上,可以调动过程中产生的意识,寻找新的替代方案,了解如何创建包括不同品质/价值观/需求的解决方案。这个过程提供了一个新的视角来看待工作场所消极情绪的潜力。结合所需的沟通技能(如欣赏态度、倾听、同理心、对话),它可以成为在创新过程的任何阶段将冲突转化为合作的有力工具。
课程简介: "This won’t work; we’ve tried it all before, and it hasn’t worked; we’re doing fine, why bother with new approaches ..." Whenever people complain, blame or moan, they express – however unproductively – their inner pain because some of their deep-felt values have been violated. By helping individuals or teams unearth the positive motivators (qualities, values, needs) that drive their negative responses, and bringing them to the table in a constructive manner, the awareness that has arisen in the process can be mobilised for finding fresh alternatives on how to create solutions that include diverse qualities/values/needs present. The process offers a fresh perspective on the potential of negativity in the workplace. Combined with the communication skills needed (such as appreciative attitude, listening, empathy, dialogue), it can be a powerful tool for turning conflict into collaboration at any stage of innovation process.
关 键 词: 释放消极封闭; 潜能; 积极激励因素; 沟通技能
课程来源: 视频讲座网
数据采集: 2023-12-26:cyh
最后编审: 2024-01-24:liyy
阅读次数: 15