容量和需求管理Capacity and demand management |
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课程网址: | https://www.open.edu/openlearn/society-politics-law/criminology/c... |
主讲教师: | 信息不详。欢迎您在右侧留言补充。 |
开课单位: | 信息不详。欢迎您在右侧留言补充。 |
开课时间: | 2021-12-10 |
课程语种: | 英语 |
中文简介: | 这门免费课程名为“能力和需求管理”,是该系列的一部分,重点关注社区警务背景下的领导力、决策和沟通。本课程侧重于使用数据做出决策,以管理能力和需求时采取的行动为应用示例。 该课程不仅使用了治安方面的例子,还使用了许多其他公共和私营部门服务的例子,展示了如何使用数据来建立需求模式和管理需求。解释了“水平”和“追逐”的能力管理策略。您还将通过队列理论的说明,深入了解等待和延迟的根本原因。 |
课程简介: | This free course, Capacity and demand management, is part of the series focusing on leadership, decision-making and communication in the context of policing within the community. This course focuses on the use of data to make decisions, using actions taken in managing capacity and demand as the applied example. The course uses examples not only from policing but also many other public and private sector services to show how data might be used to establish demand patterns and manage demand. The capacity management strategies of ‘level’ and ‘chase’ are explained. You will also gain an insight into the underlying causes of waits and delays, with an illustration of queue theory. |
关 键 词: | 建立需求模式; 队列理论; 数据决策 |
课程来源: | 英国开放大学 |
数据采集: | 2024-09-18:yuhongrui |
最后编审: | 2024-09-18:yuhongrui |
阅读次数: | 8 |