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社交网络中用户特征对客户流失的影响

The Effect of User Features on Churn in Social Networks
课程网址: http://videolectures.net/acmwebsci2011_karnstedt_churn/  
主讲教师: Marcel Karnstedt
开课单位: 爱尔兰国立大学
开课时间: 2011-07-19
课程语种: 英语
中文简介:
社会网站和服务依靠捐助者的持续活动、善意和行为来保持活力。关于社交网站维持可行的用户基础的机制, 几乎没有进行实证研究。这些研究将提供对导致用户流失的模式 (即离开社区的用户) 和与减少社区成员有关的社区动态的科学认识 {对任何社区成员的可持续性的主要威胁服务。本文探讨了用户在社区中的价值--由各种用户功能组成--与用户翻腾的概率之间的关系。
课程简介: Social sites and services rely on the continuing activity, good will and behaviour of the contributors to remain viable. There has been little empirical study of the mechanisms by which social sites maintain a viable user base. Such studies would provide a scientifi c understanding of the patterns that lead to user churn (i.e. users leaving the community) and the community dynamics that are associated with reduction of community members { primary threats to the sustainability of any service. In this paper, we explore the relation between a user's value within a community - constituted from various user features - and the probability of a user churning.
关 键 词: 计算机科学; 网络分析; 用户价值和客户流失概率
课程来源: 视频讲座网
最后编审: 2020-06-06:刘家豪(课程编辑志愿者)
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